PERFORMANCE APPRASIAL AT KFSH&RC Essay Example | Topics and Well Written Essays - 5000 words

PERFORMANCE APPRASIAL AT KFSH&RC - Essay Example Feedback process 23 1. Importance of feedback 23 2. The re-engineering process of the Human Resource Department 24 3. Results of survey 26 4. Discussion 33 5. Conclusion 35 6. References 38 Executive Summary This dissertation comes in two parts. Chapter 1 reviews whether there is a need to change or update the existing performance appraisal being used by the King Faisal Specialist Hospital and Research Centre. Under the present environment of technological and communication advances, there are many changes noted in the use of the traditional system. The study also shows that the PAS of the KFSH&RC is not consistent with the social and cultural idioms of the hospital as it is patterned after the American environment which is totally different from that of Saudi Arabia. Data gathering from published literatures, studies and opinions of noted authors is done to amplify the recommendation and conclusion that an update is needed under the circumstances In chapter II of the study, the reco mmendation in part I has been followed so that the design of the Human Resources at King Faisal Hospital Science & Research Center is being re-engineered by the management. A memorandum to this effect has been sent by the Human Resources Department to all managers and supervisors to take part on the exercise, training and proper information. As one of the basis for the re-engineered design, a feedback information is desired by management to complete the structure of its design plan. Knowing what the personnel feels will equip them with the knowledge of what is really going on inside the organization and what is really needed and thus be able to correct deficiencies in the system. To gain insight of the personnel’s perception on the performance appraisal and also to find out the needs of personnel on training and development, a survey was conducted to 139 personnel of the hospital representing 2% of the total number of personnel of KFHSRC. The number of sample has been limited due to limitations of time and resources to conduct a larger number of sampling. Result showed majority of respondents believed on the validity of performance appraisal for rating performance. Survey shows training and development are needed by some respondents while some respondents do not understand their job responsibilities. Findings of the study can be used as references by the Human Resource Management in correcting deficiencies of performances and developing programs for development of personnel. A REVIEW OF THE PERFORMANCE APPRAISAL SYSTEM AT KFSH&RC Introduction The King Faisal Specialist Hospital and Research Center appraisal system has been developed by the hospital in 1988. It is a system based on the American Appraisal system that has been adopted by the hospital in 1975. The pros and cons of the present appraisal system of the hospital are reviewed to determine if there is a need to update or replace or the PAS totally. Chapter 1 of the study presents the overview of the KFSH&RC, the present performance system and its benefits. This section also presents a review of literature that includes the criticisms, studies and researches that argue about instituting new measures of performance evaluation of employees and gauging employee job satisfaction. Chapter II discusses the implementation of the re-engineering project for the human